Basic Information

Name: Remote Vertex SAP Consultant

Job ID: 2035

Posting Locations: King of Prussia, PA

Job Type: full-time

Status: Regular

Category: Individual Contributor

Description and Requirements

JOB SUMMARY:

The Senior Consultant, Level 4 has responsibility for all phases of a Vertex Tax Technology implementation, including performing project planning, requirements definition, system configuration, testing, knowledge transfer, and development of custom documentation.  This role has project accountability while delivering services and project deliverables in support of the deployment of Vertex tax technology products.  This role requires Vertex product knowledge and knowledge of how Vertex applications connect with host applications.  The role may also require the ability to effectively identify and deliver tax process solutions and other value-added services that contribute to Vertex’s revenue and profit objectives. 

essential job functions AND responsibilities:

·       Independently manages and ensures all phases of Vertex projects including, review and analysis of client requirements, solution design and build, testing and providing client support as needed, is accomplished.

·       Provide project oversight and collaborate with less experienced Vertex Consultants on implementation projects tasks while executing on client’s statement of work (SOW).

·       Coordination as Project Lead and Project Manager on several projects and provide guidance, direction and assign project tasks in support of SOW and project.

·       Continues developing leadership traits, gains industry knowledge and project implementation skills and takes guidance from Principal Vertex Consultants and Practice Leads, and contributes to projects as needed.

·       Exercise sound judgment to manage the day to day client relationship and expectations.

·       Responsible for maintaining a high degree of customer satisfaction

·       When appropriate assist consulting Business Development in developing statements of work.

·       Assist with the on-boarding and training and development of new team members

supervisory responsibilities:

None

Knowledge, skills and abilities:

  • Knowledge of implementation/consulting, customer service and vendor practices. 
  • Knowledge of software development methodologies and implementation/testing techniques appropriate to Windows, Legacy and/or client server database applications. 
  • Ability to manage multiple tasks, work in a team environment and understand the be responsive to project and customer needs.
  • Ability to adapt and function effectively in a fast-paced, changing environment, while working under deadlines.
  • Solid analytical, presentation, trouble-shooting and design skills. 
  • Strong communication and interpersonal skills. 
  • ERP knowledge a plus
  • Ability to maintain expected attendance at work.
  • Effective time management skills
  • Ability to manage job-related and personal stress effectively.
  • Has or has gained knowledge and understanding of the Vertex business, our industry and marketplace.
  • Sufficient knowledge of business communications, including telephone, voicemail, and e-mail, and operations of office machines, such as photocopier, scanner, and fax.
  • Willingness to work overtime, holidays, and weekends based on business need.

EDUCATION and TRAINING:

·       Bachelor’s Degree in Computer Science or related discipline

·       7-10 years of relevant work experience in Vertex Tax / Technology Implementations and Project Management, with strong knowledge of one or more host application/Vertex Partner software applications.

·       Has in-depth tax application experience working with public accounting firms and/or fortune 1000 companies in the area of transaction tax (e.g., multi-state/VAT).

Essential Job Results applicable to all positions at Vertex:

·       Contribute to customer satisfaction by consistently meeting and/or exceeding expectations and commitments to both internal and external customers; by solving customer problems quickly and effectively while demonstrating good interpersonal skills; and by seeking ways to improve the value of Vertex products and services.

·       Contribute to a highly productive work environment by striving for excellence through exceeding expectations; following and/or improving on established work procedures and methodology; responding to information flow in a timely manner; and acting on performance improvement opportunities where available.

·       Foster effective communication and work relationships by practicing active listening skills in order to first understand others and effectively communicating the same. 

·       Embrace continuous improvement by proposing new and/or better ways of doing things; supporting the creative and innovative ideas of others; seeking to enhance the core competencies of Vertex wherever possible; and by being receptive and willing to change.

·       Promote the fiscal and operational vitality of Vertex by demonstrating an awareness, understanding and fulfillment of the stewardship responsibility which all employees have for the sound use and preservation of the resources, tools and equipment made available to them; and by demonstrating an understanding of, and adherence to, all Vertex Corporate Policies, Procedures and Guidelines.